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Christina Torode, News Director; and Linda Tucci, Senior News Writer Published: 11 Oct 2012

Ask CIOs what they expect from a hosting company or an outsourcer, and they rattle off a list of capabilities and terms, right down to clauses in the partner contract. Ask what they hope to gain from a cloud services provider -- what the true value of cloud computing is -- and they hesitate. More on cloud value IBM CIO uses his seat at the table to drive IBM to the clouds A health care community cloud takes shape   It's not that CIOs don't understand the technology behind the concept, it's that the concept itself means different things to different CIOs and depends on their industry, company size, economic situation, business needs and IT infrastructure -- to name just a few factors. Then comes the list of unanswered questions and uncertainties surrounding data privacy and security, application and network performance, bottom-line costs vs. an in-house deployment, existing infrastructure investments, and service-level agreements (SLAs). As with any new release, CIOs are waiting for the bugs to shake out -- and doubts surrounding security and costs are some ... Access >>>

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