32% of Indian SaaS adopters replace on-premise applications
By SearchCIO.in Staff
21 Jan 2010 | searchCIO.in
According to the latest "Software-as-a-Service
in India 2009/2010" report from Springboard Research, Software as a
Service (SaaS) applications are gaining acceptance in India, with 32%
of SaaS adopters replacing an on-premise application in 2009-10. The
survey also reveals that 22% of organizations using an on-premise
application have chosen to adopt the same application's SaaS version in
another geography or department within the organization.
Springboard estimates that the Indian SaaS market, valued at US$105 million in 2009, will be worth US$352 million by 2012. It's likely to register a growth of 60% CAGR from 2008 to 2012. The bulletin also discloses that India is the fastest growing SaaS market in Asia Pacific. The insights in the research bulletin are gained from a survey of 121 CIOs and IT managers of large, medium and small enterprises in India.
According to the report, zero or low maintenance is one of the major reasons for SaaS adoption in India, followed by ease of use. Among SaaS ven
Springboard estimates that the Indian SaaS market, valued at US$105 million in 2009, will be worth US$352 million by 2012. It's likely to register a growth of 60% CAGR from 2008 to 2012. The bulletin also discloses that India is the fastest growing SaaS market in Asia Pacific. The insights in the research bulletin are gained from a survey of 121 CIOs and IT managers of large, medium and small enterprises in India.
According to the report, zero or low maintenance is one of the major reasons for SaaS adoption in India, followed by ease of use. Among SaaS ven
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dors,
Salesforce.com, Citrix Online and Cisco WebEx have a strong hold over
the market. The report observes that SaaS has been adopted by
enterprises within verticals like power, infrastructure, contact
centers, banking and technology.
"The momentum generated by vendor activity, participation by telecom
companies as partners, and the hype around cloud computing will help
SaaS proliferate rapidly over the next 18-24 months in top-tier cities
and secondary places," says Balaka Baruah Aggarwal, the senior research
manager for emerging software at Springboard Research. "The
recessionary conditions represent a significant opportunity for vendors
to market the low
TCO associated with SaaS, as they attempt to migrate users from on
premise software applications, as well as sell to first time IT users,"
adds Michael Barnes, the vice president of software research at
Springboard Research.
In terms of satisfaction, SaaS scored an average of 8 on a 10 point scale. Among applications, email scored the highest with 9.5, while ERP generated a comparatively low level of satisfaction at 7.6. Among the respondents who did quantify SaaS-related savings, email had an astonishing 127% return on investment.
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In terms of satisfaction, SaaS scored an average of 8 on a 10 point scale. Among applications, email scored the highest with 9.5, while ERP generated a comparatively low level of satisfaction at 7.6. Among the respondents who did quantify SaaS-related savings, email had an astonishing 127% return on investment.