Cloud partners use a plethora of tools to help customers migrate to the cloud, but they find their automation efforts can bump into limitations.
Pharmaceutical company AstraZeneca has rolled out ServiceNow self service IT to 51,500 staff globally in four months.
Indian organizations' adoption of cloud computing is rising each year but the market's maturity is developing much more slowly
US retailer Home Depot is investigating a possible data breach of customer payment card information that is potentially greater than the Target breach.
In an advisory, the U.S. government estimated that the Backoff point-of-sale malware campaign has struck over 1,000 businesses to date.
At Black Hat, David Litchfield skewered Oracle and its approach to security while detailing several flaws in a new Oracle database security feature.
Using social media to gather data on customers has been rife with opportunities -- and risks -- for customer data privacy.
The concept of data privacy in the age of big data may seem somewhat antithetical to most commercial data-gathering operations, but organizations that don't respect their users' privacy may soon have big problems on their hands.
Good CSRs offering good customer service used to be enough for a contact center. But, today, facilities need to dump legacy technology to stay ahead.
Is your organization better suited to build, buy or blend its big data architecture? Discuss with SearchCIO during #CIOChat Wednesday, Sept. 24, at 3 p.m. EDT.
Constant changes in the IT industry mean certain tech skills are falling by the wayside. In this tweet chat recap, find out which skills you should hone to move up the ranks.
In this Ask the Expert, analysts James Staten of Forrester Research and Kyle Hilgendorf of Gartner Inc. talk about how the majority of companies don't have a cloud architect, but should.
Server virtualization, managed data centers and hosted software can affect your company's compliance controls. Here's how to overcome the obstacles.
An educational testing service firm gives high marks to an off-the-shelf security management tool to protect student data.
The underlying legal issues for SaaS contracts can be ticking time bombs if you don't pay attention to the details.
Join SearchCompliance Sept. 18 to discuss the state of enterprise mobile security and how to adapt BYOD policies to best protect company data.
Participants in the latest #GRCchat discuss how to overcome the legal discovery challenges presented by vendor management and social media data.
The Sarbanes-Oxley Act has forced many businesses to make changes to IT security, but SOX compliance best practices could benefit company-wide GRC.