CIOs / IT Management Topics:

IT Vendor selection and technology outsourcing

Selecting a vendor or a technology outsourcing partner plays a key role in the success of any new IT project. Selecting a vendor or technology outsourcing partner is not a simple task. One need to consider various parameters based on the technical specifications, pricing, updates, after-sales support and service, SLAs and so on and make the best decision. This section provides direction with vendor selection and technology outsourcing through management news, peer tips and consultant advisories.

In this topic:

Downloads:

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Business service management software and tools for IT service delivery 30 Nov 2009
Podcast - Learn how business service management software and tools can help better align IT with the business and improve governance and service delivery.

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Video:

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Ray Wang on SAP's cloud strategy, SaaS options 15 Dec 2009
Video - SAP detailed its cloud strategy recently. Altimeter Group's Ray Wang discusses those plans and how SAP users can best take advantage of SaaS.

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News:

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SAP's Sybase deal requires customers to update their mobile CRM strategy 02 Sep 2010
News - SAP’s acquisition of Sybase means new things to consider when planning a long-term mobile CRM strategy. Find out what the acquisition means for mobile CRM.
Nucleus FinnOne boosts Dhanlaxmi Bank’s retail lending ops 26 Aug 2010
News - Dhanlaxmi Bank is streamlining retail lending with Nucleus FinnOne. A look at the bank’s implementation experiences with this retail lending solution.
Look at business size, budget when choosing between SaaS and hosted ERP 23 Aug 2010
News - Manufacturers that don’t want in-house ERP systems can choose between SaaS ERP and hosted ERP -- but there are many business factors to consider.

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Reference & Learning:

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FAQ: Agile practices and their role in software development 18 Nov 2009
FAQ - Companies are increasingly using Agile practices to improve software project outcomes. Learn more about Agile here, from Scrum to Extreme Programming and more.
SAP ERP Central Component (ECC 6.0) upgrade guide 22 Sep 2009
Tutorial - This guide explores best practices for SAP ERP upgrades, and is designed for an SAP ECC 6.0 upgrade project. Learn how to complete an SAP ERP upgrade audit to determine which SAP components you are looking to upgrade and learn how to overcome and address...

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Expert Technical Advice:

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Essentials for telepresence evaluation: An FAQ 19 Aug 2010
Tip - How do you assess the need for telepresence when a comparison has to be made with the much cheaper video conferencing technology?
Learn what IT can do to stay proactive with mobile management 16 Aug 2010
Tip - While it's important to create -- and enforce -- mobile device policies, IT must also have a mobile management strategy in place. Learn what to include.
Ways to set the stage to encourage a strong mobile workforce 06 Aug 2010
Tip - Mobile policies and devices don't matter if the internal infrastructure isn't in place to support a strong mobile workforce. Learn how a CIO is paving the way for a mobile future.

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Definitions:

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BOO project 09 Dec 2009
Word - BOO (build, own, operate) is a public-private partnership (PPP) project model in which a private organization builds, owns and operates some facility or structure with some degree of public involvement.
BLOT (build, lease, operate, transfer) 09 Dec 2009
Word - BLOT (build, lease, operate, transfer) is a public-private partnership (PPP) project model in which a private organization designs, finances and builds a facility on leased public land.
BOOT (build, own, operate and transfer) 09 Dec 2009
Word - BOOT (build, own, operate, transfer) is a project funding model based on a financial agreement between a private contractor and a public organization.

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