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Adoption of cloud solutions no longer driven just by cost savings
Cloud services are often sold on the promise of cost savings and high agility, but CIOs must do their homework to know the real benefits. Feature
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CIOs debate the future of the datacentre
IT leaders met at a roundtable event hosted by Computer Weekly in association with Oracle to discuss the future of the datacentre Feature
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Tips for managing ERP software consultants
The right consultant can make an ERP project run smoothly -- and the wrong one can throw everything off track. Learn tips for choosing the right one. Feature
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Windows 8 looks to reclaim territory in the enterprise
Every few years a new Microsoft desktop operating system arrives. The latest version may influence how corporate IT regards desktop computing Feature
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Outsourcing IT services: Goals and negotiations
Tactical and strategic negotiations are important to businesses of all sizes, from SMEs to the largest enterprises. Feature
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Don't use social media tools just to be sociable, experts caution
Implementing social media tools can be a challenging, but ultimately rewarding, business decision. Feature
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HyperCITY’s retail store management system: Profit with promotions
HyperCITY services a million customers selling them about 40,000 products. Know how one of India’s largest hypermarket chains accomplishes this. Case Study
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FAQ: Disaster recovery planning for health care data
Disaster recovery planning takes on special importance in health care organizations dealing with patients and care delivery. Here are the steps for considering a DRP. Tutorial
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BI Masterminds, 2012: India’s top 10 BI projects
SearchBusinessIntelligence.in presents the list of winners of India’s only independent BI implementation excellence awards, BI Masterminds, 2012. BI Masterminds 2012
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Hero MotoCorp’s IT spending methodology examined
IT spending is a process requiring tremendous planning at Hero MotoCorp. Learn how India’s largest 2-wheeler manufacturer spends its IT budget from its CIO. CIO Interview
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Indian Global IT suppliers on domestic IT challenge
Indian IT giants have to take a different approach to supporting domestic customers. News | 28 Mar 2013
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IT services in India driven by cloud, social and mobile
The organisation representing Indian IT services firms expects the Indian market for IT services to grow faster than exports. News | 07 Mar 2013
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As cloud's use expands, cloud SLAs more important than ever
The growing use of cloud technology doesn't dilute the importance of SLAs. IT leaders and analysts assert they may be more important than ever. News | 14 Nov 2012
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Is managing BYOD policy a waste of the CIO's time?
Is BYOD policy a CIO's problem? Three mobility experts weigh in on whether CIOs shouldn't sweat BYOD but focus on the bigger fish they have to fry. CIO Opinionators | 06 Nov 2012
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Big Data to be Rs 9,510 crore business in APEJ -- IDC
The long hyped technology jargon, Big Data, will be a Rs 9,510.09 crore business in Asia Pacific excluding Japan, according to IDC. Read the full report. News | 31 Oct 2012
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Yahoo claims second Google executive as COO
Yahoo has appointed Henrique de Castro as COO, just three months after appointing another Google executive, Marissa Mayer, as CEO News | 16 Oct 2012
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Hurd touts Oracle cloud HCM vision while reassuring PeopleSoft users
Oracle's president claimed competitors lack scalable big data suites to address the coming wave of workforce turnover. News | 10 Oct 2012
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Polycom breaks down video conferencing adoption barriers
Polycom announces a RealPresence CloudAXIS suite that allows users to video conference across multiple consumer platforms and devices at a price accessible to SMBs. News | 08 Oct 2012
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Cloud applications are the future, but how long will it take?
Cloud applications will be everywhere someday, but new research says there are still a lot of doubters. What's behind this data? CIO Matters | 05 Oct 2012
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File format compatibility issues in the era of consumerization
IT shops will need to consider the impact file format compatibility can have across different devices and applications in the era of consumerization. News | 03 Oct 2012
- See more News on IT Vendor selection and technology outsourcing
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Remote infrastructure management: Eightfold path to nirvana
An organization's choice of partner should be driven by the interplay of three different, ever-changing forces. Infrastructure management
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How warehouse automation can be tightened up with RFID
RFID can be a powerful tool for improving inventory control and tightening up warehouse automation. Tip
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Good CIO, Bad CIO
Outsourcing, although useful, is not a panacea. CIOs connected with the business-pulse draw the line on what needs to be given away and what be retained. CIO Blog
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Free IT service catalog templates for the CIO
Creating and updating an IT service catalog can keep your business running smoothly. Check out these free IT service catalog templates on the Web. Tip
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Software asset management (SAM) program rollout simplified
Implementing a software asset management (SAM) program can be a daunting task for large enterprises. Here is your five-step formula to make it simple. Tip
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Top 6 iOS 6 features IT should keep an eye on
There are tons of iOS 6 features for business users to look forward to, but that doesn’t mean they’ll be so exciting for IT. These features have data security, network access and cost implications. Tip
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Mobile strategies directly linked to customer relationships
When it comes to building customer relationships, the time is ripe to deploy mobile strategies, according to CEO John Weathington. Tip
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Four CRM implementation best practices
Ready to invest in CRM? Follow these best practices to ensure your implementation delivers results. Tip
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A CIO reveals how to avoid problems with outsourcing partners
Our expert Scott Lowe reveals how to avoid problems with outsourcing partners on your next cloud project. Tip
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In choosing the right model for outsourcing, consider three factors
In choosing the right outsourcing model, enterprises need to consider differentiating, "who cares?" and parity factors. Tip
- See more Tips on IT Vendor selection and technology outsourcing
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Service-level agreement template to prepare for call center outsourcing
Donna Fluss offers this service-level agreement (SLA) template for a reader looking to get started with preparing an SLA and an outsourcing contract. Answer
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Estimating your ERP implementation timeline
Find tips for estimating your enterprise resource planning (ERP) implementation timeline and learn ERP implementation stages for a successful implementation. Ask the Expert
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Outsourcing with the software vendor
Is it better to do outsourcing with the software vendor as a provider? What are the pros and cons? How does your answer change for implementation projects as opposed to running live systems/applications? Ask the Expert
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What's the difference between SLO and SLA?
What's the difference between SLO and SLA? Ask the Expert
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Mahindra Satyam
Mahindra Satyam, formerly Satyam Computer Services, is a software services company owned by Tech Mahindra, part of India’s Mahindra Group. Definition
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Allied Digital Services Ltd
Allied Digital Services Ltd is a Mumbai-based provider of system integration and IT infrastructure support services. Definition
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WNS Global Services (WNS Holdings)
WNS Global Services (WNS Holdings Ltd) is a Mumbai-based business process outsourcing (BPO) company that provides services to enterprises worldwide. Definition
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Firstsource Solutions
Firstsource Solutions (BSE / NSE: FSL) is a Mumbai-based provider of business process outsourcing (BPO) services. Definition
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MphasiS
MphasiS is an IT services company headquartered in Bengaluru, India. Definition
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Redington India
Redington India is an India-based multi-national distributor of consumer electronics, home appliances, telecom, and IT products. Definition
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Rashi Peripherals
Rashi Peripherals is an India-based distributor of information technology (IT) products. Definition
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24/7 Customer or [24]7 Inc
24/7 Customer is a business process outsourcing (BPO) services provider that also sells industry-specific cloud-based applications. Definition
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IBM Daksh (IBM Global Process Services)
IBM Daksh, also known as IBM Global Process Services, is a business process outsourcing (BPO) firm that was formerly known as Daksh eServices. Definition
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EXL Service (EXL Services)
EXL Service, also known as EXL Services (NASDAQ: EXLS), provides business process outsourcing services to global corporations. Definition
- See more Definitions on IT Vendor selection and technology outsourcing
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10 Enterprise Social Media Trends of 2013 -- IDC
Discover the enterprise social media trends in 2013. Read Top 10 IDC predictions regarding social networking and CIOs. Photo Story
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The story of five CIO entrepreneurs in India
Want to start your own business? Let the story of these five Indian CIO entrepreneurs kindle the entrepreneurial fire in you. Photo Story
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Court cases that stormed the technology universe in 2012
Know about the top high profile court cases that dominated tech landscape in 2012. These court cases will influence the way technology is used and sold. Photo Story
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HyperCITY's retail management system at a glance
Know the benefits that HyperCITY, one of India's largest hypermarket chains, derives from Oracle retail management system. Case Study
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New book explains how to reap business benefits of cloud computing
A new book from The Open Group tells how to reap cloud computing's business benefits. Listen to a podcast with two contributors, and read an excerpt. Podcast
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Who will rule the cloud computing market?
Carl Brooks sits down with the CEO of cloud storage startup Nasuni to discuss where the cloud computing market is headed and which public cloud providers will end up out in front. Video
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Designing a SLA document
Today we have with us S. Shivashankar, VP, Head IT Infrastructure & Security Operations of Reliance Communications who will share his valuable advice on effectively designing a service level agreement (SLA) document. Podcast
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Ray Wang on SAP's cloud strategy, SaaS options
SAP detailed its cloud strategy recently. Altimeter Group's Ray Wang discusses those plans and how SAP users can best take advantage of SaaS. Video
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Business service management software and tools for IT service delivery
Learn how business service management software and tools can help better align IT with the business and improve governance and service delivery. Podcast
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Indian Global IT suppliers on domestic IT challenge
Indian IT giants have to take a different approach to supporting domestic customers. News
-
Adoption of cloud solutions no longer driven just by cost savings
Cloud services are often sold on the promise of cost savings and high agility, but CIOs must do their homework to know the real benefits. Feature
-
IT services in India driven by cloud, social and mobile
The organisation representing Indian IT services firms expects the Indian market for IT services to grow faster than exports. News
-
Remote infrastructure management: Eightfold path to nirvana
An organization's choice of partner should be driven by the interplay of three different, ever-changing forces. Infrastructure management
-
CIOs debate the future of the datacentre
IT leaders met at a roundtable event hosted by Computer Weekly in association with Oracle to discuss the future of the datacentre Feature
-
10 Enterprise Social Media Trends of 2013 -- IDC
Discover the enterprise social media trends in 2013. Read Top 10 IDC predictions regarding social networking and CIOs. Photo Story
-
The story of five CIO entrepreneurs in India
Want to start your own business? Let the story of these five Indian CIO entrepreneurs kindle the entrepreneurial fire in you. Photo Story
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How warehouse automation can be tightened up with RFID
RFID can be a powerful tool for improving inventory control and tightening up warehouse automation. Tip
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As cloud's use expands, cloud SLAs more important than ever
The growing use of cloud technology doesn't dilute the importance of SLAs. IT leaders and analysts assert they may be more important than ever. News
-
Is managing BYOD policy a waste of the CIO's time?
Is BYOD policy a CIO's problem? Three mobility experts weigh in on whether CIOs shouldn't sweat BYOD but focus on the bigger fish they have to fry. CIO Opinionators
- See more All on IT Vendor selection and technology outsourcing
About IT Vendor selection and technology outsourcing
Selecting a vendor or a technology outsourcing partner plays a key role in the success of any new IT project. Selecting a vendor or technology outsourcing partner is not a simple task. One need to consider various parameters based on the technical specifications, pricing, updates, after-sales support and service, SLAs and so on and make the best decision. This section provides direction with vendor selection and technology outsourcing through management news, peer tips and consultant advisories.